We provide full-fledged software development services, from IT consulting and custom software engineering to enterprise-grade integrations and quality assurance
We ensure 100% customer satisfaction for all our services. However, the refund policy is available to accommodate the customers' concerns. All refund requests will be fulfilled as per the following arrangement:
You have chosen a special package. The primary design concept has been approved.
You have demanded revisions.
The cancellation has been made due to reasons non-related to the company.
The company has not been contacted for more than 2 weeks of project.
Company’s policies, or policy, have been violated.
Other company or designer has been approached for the same project.
The creative brief is lacking in required information.
A complete design change has been demanded.
The claim has crossed the given ‘request for refund’ time span.
The business is closing or changing name or business.
Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
The client will not be entitled to any refunds after 30 days, from the date of purchase.
Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refunds under any circumstances.
In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
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